Delivery within mainland UK
(England, Wales and Scottish Lowlands):
Order value less than £100 = £9.59
Order value greater than £100 = £5.99
Order value over £200 = FREE delivery
Our wines may be mixed-and matched within our minimum order quantity of 6 bottles. Dispatch of orders will be as soon as possible within 1 to 5 working days (Mon to Fri) from receipt of order.
Upon dispatch an automated confirmation email is sent to the email address provided. If wine is required for a specific occasion or event, please ensure adequate time is allowed. The courier service used upon dispatch is 'Next Day' (Mon to Fri) between 8:30am - 5:30pm.
You may cancel your order at any time until 7 working days starting the day after delivery. Should you decide to cancel, all charges to you will be refunded as soon as the goods are returned in merchantable condition.
It is not permitted to purchase wine under the age of 18. To place an order confirmation of legal age is required in accordance with, and agreement of, our 'Terms & Conditions'.
Damaged or Faulty Goods
Damaged cases should always be returned to us, and not delivered to the customer by the courier firm. However should this unlikely circumstance occur, please refuse the delivery and notify us immediately. An intact replacement will then be dispatched.
Delays or Queries
We will contact you by email if we are made aware of any unexpected delays, or have any other queries regarding your order. Certain wines and vintages may occasionally be subject to availability, however we will contact you by email before dispatching to confirm whether you will accept a substitute, or earlier/later vintage, by way of replacement.
Special Delivery Requests
If you would like to liaise with us regarding arranging a convenient delivery day, or if you have any further queries regarding our delivery process, do please get in touch via our 'Contact Us' page and we will do our best to help.
Excluded UK Delivery Regions
Apologies but due to courier restrictions, unfortunately we are unable to offer delivery to the following areas/postcode ranges:
Northern Ireland, Isle of Wight & Isle of Man
BT1-to-BT99, PO30-to-PO41, IM1-to-IM9 & IM86, IM87, IM99
TR21-to-25, GY1-to-GY9 & JE
Remote Scottish Areas
AB37-to-AB39, AB41-to-AB56, DG, FK19-to-FK21, HS, IV1-to-IV40, IV41-to-IV51,IV52-to-IV54, IV55-to-IV56, IV63, KA27, KA28, KT15-to-KT17, KW1-to-KW17, PA20-to-PA40, PA41-to-PA78, PH15-to-PH41, PH42-to-PH44, PH49-to-PH50 & TD, ZE